Oklive Privacy Policy – Full Transparency in Protecting Your Information

Learn how your personal information is collected, where it is stored, and how it is kept secure on oklive – all explained in simple, clear language.

Last Updated: January 2026 SSL Secured No Sale of Data

Core Pillars of Privacy Protection

Oklive follows four core principles when it comes to protecting your information.

Minimal Data Collection

Only the information necessary to provide our services is collected. We do not request data beyond what is needed.

No Third-Party Sale

Oklive never sells your data. Your information is used solely to improve the service.

Encryption Protection

All your data is protected with 256-bit SSL encryption, making unauthorized access virtually impossible.

Your Control

You always have the right to view, correct, or delete your own data.


How We Protect Your Information

Six active privacy protection measures oklive takes to keep you secure.

SSL/TLS Encryption

The moment you access the oklive platform, your connection is secured with 256-bit SSL encryption. Login details, payment information, and communications are fully encrypted at all times.

Secure Server Infrastructure

Your information is stored in internationally certified data centers with 24/7 monitoring. Multiple layers of security are active at all times to prevent unauthorized access.

Identity Verification (KYC)

Oklive follows a robust KYC process to protect your account. This not only keeps your information secure but also prevents anyone from operating an account under your identity.

Internal Access Control

Even oklive employees cannot view your full information. A role-based access system ensures that only authorized staff can access the specific data relevant to their responsibilities.

Cyber Attack Prevention

DDoS protection, firewalls, and intrusion detection systems work in tandem to keep oklive's databases secure against cyber attacks.

Regular Security Audits

Third-party cybersecurity experts conduct regular audits of oklive's systems. Any vulnerabilities identified are addressed immediately.


Last Modified: January 2026 | This Privacy Policy applies to all members registered on oklive.pro.

1Introduction

Welcome to oklive.pro. This Privacy Policy explains what information is collected when you use the oklive platform, how that information is used, where it is stored, and the steps we take to keep it secure.

Oklive believes your privacy is a fundamental right. Our full privacy policy is written in plain, accessible language so every player can easily understand it. Instead of complex legal jargon, we tell you plainly – what we do with your information, and what we don't.

By using the oklive website or mobile app, you are considered to have accepted this privacy policy. If you have any questions, our support team is always ready to help.

This policy should be read alongside our Terms and Conditionsshould be read alongside this document, as the two are complementary. Together, the terms set out in both documents define your rights and oklive's responsibilities.

2What Information We Collect

Oklive collects only the information that is necessary. See the list below for details on what types of data are collected and why.

Information Collected at Registration

  • Full Name & Date of Birth (for age verification)
  • Phone Number & Email Address (for communication and security)
  • District or Division of Residence (for service availability verification)
  • Preferred Username & Password

Information Collected for Identity Verification

  • Copy of National ID or Passport
  • Selfie or live photo (where applicable)
  • Mobile Banking Account Details (for payment verification only)

Automatically Collected Information

Data Type Why We Collect It Retention Period
IP address Security & Fraud Prevention 90 days
Device Information Multiple Account Detection For as long as the account remains active
Browser Information Platform Optimization 30 days
Gaming Activity Service Improvement & Bonus Calculation 5 years
Transaction History Financial Security & Audit 7 years

3How We Use Your Information

Oklive uses your information only for the purposes listed below. It is not used for anything beyond that.

Service Delivery

Your information is used to manage your account, personalize your gaming experience, process deposits and withdrawals, send bonus offers, and provide customer support.

Security Assurance

Your information is used to detect unusual account activity, prevent fraud and money laundering, and stop minors from accessing the platform.

Legal Compliance

Data may be used to meet regulatory requirements, maintain financial transaction audit trails, and serve as evidence in legal disputes.

Platform Improvement

User experience data is analyzed to improve the oklive platform. Only fully anonymized and aggregated data is used — never personal information.

  • Oklive never shares your information with third parties for advertising purposes.
  • Your contact information is used solely for communications related to oklive services.
  • Data is not sold for profiling or targeted advertising.

4Data Sharing & Third Parties

Oklive never sells your data. However, in limited circumstances, a minimum amount of information may be shared with specific third parties.

Payment Processor

Necessary financial information is shared with authorized payment partners to process deposits and withdrawals. These partners maintain their own strict security standards.

Identity Verification Service

Only the minimum information required to complete the KYC process is shared with trusted identity verification providers. This information is not retained once verification is complete.

Legal Obligations

Information may be shared with legal authorities in response to court orders, regulatory directives, or money laundering investigations. oklive always acts in full compliance with applicable law.

  • All third-party partners are contractually bound to comply with oklive's privacy standards.
  • Data shared with third parties is limited to the minimum necessary.
  • Personal data is not shared with marketing or advertising companies.

5Cookie Policy

Oklive uses cookies to improve your browsing experience. Cookies are small text files stored on your device. They are not harmful programs.

Essential Cookies

These cookies are essential for login sessions, security verification, and core platform functionality. Disabling them will prevent the platform from working properly.

Functional Cookies

Used to remember your preferred language, game settings, and other personalization preferences. These make your experience smoother and more tailored.

Analytics Cookies

Anonymous statistics are collected to understand which pages are most visited and where issues occur. This data is entirely non-identifiable and kept confidential.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain features from working.

6Data Retention & Deletion

Oklive does not retain your information longer than necessary. Different types of data have their own defined retention periods.

  • Account Information: For the duration the account is active and for 5 years after closure.
  • Financial Transaction Information: 7 years, as required by law.
  • KYC Documents: 5 years from the date of verification, as required by regulatory obligations.
  • Communication History: Support tickets and chat logs: 2 years.
  • Cookies & Session Data: 30 to 90 days.

After the retention period, data is securely deleted or fully anonymized. You may request deletion of your data; however, certain information may need to be retained for a minimum period due to legal obligations.

7Your Rights

Every registered member of oklive has the following rights regarding their personal information. Contact our support team to exercise any of these rights.

Right to Access Data

You may request a copy of all the information oklive holds about you at any time. We will provide it within 30 business days.

Right to Correct Data

If any of your stored information is incorrect or incomplete, you may request a correction. Amendments will be made after your identity has been verified.

Right to Delete Data

You may request to close your account and have your data deleted. However, certain information may need to be retained for a specified period due to legal requirements.

Right to Object

If you object to your information being used for a specific purpose, you can let oklive know. If your reason is valid, it will be taken into consideration.

  • Submitting a rights request is free of charge.
  • A limited fee may apply for requests that are unclear or repetitive.
  • Oklive will never stand in the way of you exercising your rights.

8Protection of Minors

Oklive is strictly for users aged 18 and above. Collecting or storing information from minors is completely against oklive's policy.

Age verification is mandatory at registration. If a user registers with a false age and this is later proven, the account will be closed immediately and any deposited funds will not be refunded.

If you are aware of a minor using oklive, please notify our support team immediately. We will act swiftly to ensure the protection of the underage user.

9Privacy Policy Changes

Oklive may update this privacy policy from time to time. Changes may be made due to service updates, legal requirements, or security improvements.

For significant changes, oklive will send a notification to your registered phone number or email and display a clear notice on the platform. The date of the latest update will always be shown at the top of this page.

If you do not agree to the updated terms, you will have the option to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.

10Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact the oklive support team. Our support agents are available 24 hours a day, 7 days a week.

  • Live Chat: Click the chat icon at the bottom right of the platform
  • Email: [email protected]
  • Response Time: Usually within 24 hours

For formal data protection requests, please include "Privacy Request" at the start of your subject line. This helps route your request to the right team promptly.


Frequently Asked Questions – Privacy Policy

Answers to the most frequently asked questions about oklive's privacy policy.

No, oklive never sells your personal data. Your information is used solely to provide oklive's services and ensure security. Minimal data is shared with payment processors and identity verification services, and never for marketing or advertising purposes.

No, your password is not visible to anyone. oklive stores passwords as encrypted hashes that cannot be read by any person. This is why the oklive support team will never ask for your password — if someone does, it is a scam.

Most personal information is deleted after account closure. However, due to legal requirements, financial transaction records may be retained for 7 years and KYC documents for up to 5 years. After that period, all data is securely and permanently deleted.

oklive only collects the necessary information while you are actively using the app. No tracking occurs when the app is closed. Device information is collected solely to detect multiple accounts and prevent fraud – not to monitor your personal location or activity.

Basic details such as email address or phone number are typically updated within 1-3 business days. KYC-related information such as name or date of birth requires additional documentation and may take 7-10 business days to process. Contact the support team at any time to get the latest status on your request.

Yes, oklive monitors gaming activity to promote responsible gaming. This is done entirely for your protection — if unusual or high-risk gaming patterns are detected, you will be offered support. This information is never shared with third parties.

Play on a Safe & Transparent Platform at oklive

Your privacy is our priority. Join oklive with the confidence of robust data protection and enjoy gaming without worry.

বাংলা